Terms of Service
HAULVISION - INTERIM TERMS OF SERVICE
These Interim Terms of Service ("Terms") govern access to and use of the HaulVision website, platform, visualization services, design tools, live sessions, credit-based services, and related offerings (collectively, the "Services").
These Terms apply during HaulVision's early, pilot, beta, and pre-launch phases and may be replaced or supplemented by a full Terms of Service in the future.
By accessing or using the Services, or by paying any invoice issued by or on behalf of HaulVision, you agree to be legally bound by these Terms. If you do not agree, do not use the Services.
1. DEFINITIONS
For purposes of these Terms:
"HaulVision" refers to HaulVision LLC, a Georgia limited liability company, together with the HaulVision brand, platform, website, systems, Services, tools, workflows, and processes made available under the HaulVision name.
"Client" refers to any individual or legal entity that accesses, purchases, subscribes to, or uses the Services.
"Services" refers to all 3D visualization, modeling, rendering, configuration, documentation, live or asynchronous design support, and related services offered by HaulVision.
"Vision Credit" (VC) refers to a prepaid service unit included in a subscription plan or package and used to access the Services.
"Vision Credit Balance" (VCB) refers to the remaining number of Vision Credits available to a Client under an active subscription or plan.
"Subscription" refers to the pricing plan or service tier selected by the Client that governs Vision Credit quantity, validity period, access level, and features.
"Third Parties" refers to subcontractors, designers, software providers, hosting providers, payment processors, or other service providers engaged by HaulVision LLC to assist in delivering the Services.
2. OPERATION & THIRD-PARTY INVOLVEMENT
The Services are operated and provided by HaulVision LLC. HaulVision LLC may use Third Parties to perform portions of the Services.
You acknowledge and agree that:
HaulVision LLC and its Third Parties are entitled to the protections, limitations, indemnities, and other rights provided under these Terms;
HaulVision LLC retains full discretion over how Services are delivered and by whom;
No partnership, agency, employment relationship, or joint venture is created between the Client and any Third Party.
3. ELIGIBILITY & AUTHORITY
You represent and warrant that:
You are at least 18 years old;
You have authority to bind the entity you represent;
You will use the Services solely for lawful business purposes.
4. BETA / EARLY-STAGE STATUS
The Services are provided in a pilot / beta / early-stage capacity.
Accordingly:
Features, pricing, credits, and workflows may change at any time;
Turnaround times and availability are targets only, not guarantees;
Errors, limitations, or inaccuracies may exist.
You accept all such risks.
5. NO MANUFACTURING, ENGINEERING, OR SALES GUARANTEES
HaulVision:
Does not manufacture trailers;
Does not provide engineering drawings;
Does not guarantee manufacturability, pricing accuracy, compliance, or build feasibility.
All final specifications, approvals, pricing, fabrication, sales, warranties, and delivery obligations remain solely with the manufacturer and/or dealer.
All visualizations, models, layouts, drawings, and design outputs provided by HaulVision are for conceptual, illustrative, and reference purposes only. They are not construction documents, not shop drawings, and not intended for direct use in fabrication or final construction.
Final construction, fabrication, and build execution must be based solely on approved specifications, engineering documents, and instructions prepared, reviewed, and issued by the applicable dealer, manufacturer, engineer, or other qualified third party.
Any use of HaulVision outputs for construction, fabrication, or manufacturing purposes is done entirely at the Client's own risk.
6. VISUALIZATIONS & DESIGN OUTPUTS
All renderings, models, layouts, drawings, and visual outputs are illustrative and representational only.
They:
Do not replace engineering review or manufacturer approval;
Are subject to tolerances, substitutions, and fabrication constraints;
May differ from final fabricated results.
7. VISION CREDITS, SUBSCRIPTIONS & SCHEDULING
7.1 Subscription-Based Credits
Vision Credits are provided solely pursuant to the Subscription selected by the Client.
Vision Credits are valid only for the duration, limits, and terms of the active Subscription.
Expired Vision Credits are not reinstated.
Vision Credits have no cash value and are non-transferable unless explicitly stated otherwise.
7.2 Credit Consumption
Vision Credit consumption and VCB calculations are determined at the sole discretion of HaulVision LLC, based on time, scope, complexity, revisions, and resources required.
If a Client's VCB reaches zero or the Subscription expires, Services and access will stop immediately until a new Subscription is activated.
HaulVision LLC reserves the right to correct billing discrepancies by adjusting the VCB or issuing additional charges, which will be communicated in good faith.
7.3 Meetings & Scheduling
Meetings, live sessions, and design reviews are paid exclusively using Vision Credits.
No monetary payments are accepted for individual meetings unless explicitly agreed in writing.
Meetings must be scheduled via HaulVision's designated scheduling platform.
HaulVision LLC may deny or reschedule bookings based on availability or operational constraints.
If the Client does not join a scheduled meeting within 15 minutes of the start time and does not provide prior notice, the session is considered a no-show and the corresponding Vision Credits are forfeited.
7.4 Taxes & Fees
Unless expressly stated otherwise in writing, all fees, subscription charges, Vision Credits, and amounts payable to HaulVision are exclusive of any applicable taxes, duties, levies, or governmental charges, including but not limited to sales tax, use tax, value-added tax (VAT), goods and services tax (GST), or similar taxes.
The Client is solely responsible for determining, reporting, and paying any applicable taxes arising from their use of the Services. Where HaulVision LLC is legally required to collect or remit taxes, such amounts may be added to the invoice or charged at checkout.
7.5 Vision Credits - No Cash Value
Vision Credits are prepaid service units and have no cash value. They are not legal tender and are not redeemable, refundable, withdrawable, or exchangeable for cash, currency, credit, or any other monetary value, except where expressly required by applicable law.
Vision Credits may be redeemed solely for eligible HaulVision Services and have no use or utility outside the HaulVision Services.
The purchase price or effective per-credit price of a Vision Credit does not represent money held on deposit, a bank account balance, stored cash, an investment, or an ownership interest in HaulVision LLC.
7.6 Service Capacity, Priority & Vision Credit Pacing
HaulVision does not guarantee immediate or uninterrupted use of Vision Credits upon purchase. The timing, pacing, and scheduling of Vision Credit usage is subject to HaulVision's operational capacity, workload, resource availability, and internal scheduling priorities.
HaulVision may reasonably pace, queue, delay, or limit the use of Vision Credits based on factors including overall demand, project complexity, resource allocation, service quality standards, client priority level, and project order or request date.
Certain subscription tiers, clients, or projects may be prioritized over others based on plan level, contractual arrangements, service history, or operational considerations.
Temporary delays or pacing resulting from capacity constraints, prioritization decisions, or queue management shall not constitute a failure to perform, provided Vision Credits remain valid for the duration of the applicable Subscription.
7.7 Vision Credits; Expiration, Sufficiency, and Additional Purchases
Vision Credits are issued for use solely during an active Subscription term. Unused Vision Credits do not carry over and will automatically expire upon Subscription expiration, cancellation, suspension, or non-renewal, without refund or compensation of any kind, except where required by applicable law.
Vision Credits have no cash value, are non-transferable, and may only be used toward eligible HaulVision Services in accordance with these Terms.
Clients acknowledge that a selected Subscription may be insufficient, sufficient, or more than sufficient for their actual usage needs. Clients are responsible for managing their Vision Credits during the active Subscription period.
Subject to availability, Clients may purchase additional Vision Credits during an active Subscription term. Additional Vision Credits may be sold at a stated per-credit price or at the applicable rate established by HaulVision LLC at the time of purchase.
HaulVision LLC reserves the right to modify the availability, pricing, or eligibility of additional Vision Credit purchases at any time, subject to these Terms.
7.8 Additional Credits, Availability, and Subscription Limitations
Additional Vision Credits and Subscription availability are not guaranteed.
Each business entity is limited to one active Subscription at any given time unless otherwise approved by HaulVision LLC.
The availability, issuance, purchase, or approval of additional Vision Credits, additional Subscriptions, or exceptions to Subscription limits shall be solely at the discretion of HaulVision LLC.
The purchase of a Subscription or Vision Credits does not create any entitlement, guarantee of availability, guaranteed turnaround time, or ongoing right to purchase additional credits or Subscriptions in the future.
7.9 Subscription and Credit Tracking Systems
Subscriptions and Vision Credits may be tracked, managed, and administered using third-party platforms and internal tools that HaulVision LLC deems appropriate.
Clients will be provided with reasonable access to view their current Vision Credit balance and usage log.
HaulVision LLC does not guarantee real-time updates, uninterrupted access, or a specific method of presentation and may modify or migrate tracking systems at any time.
7.10 Manufacturer & Dealer Submission Requirements; Vision Credit Coordination
For certain visualization, configuration, or design requests, HaulVision may require coordinated submissions from both a trailer manufacturer and dealer.
Manufacturer Requirement: The manufacturer must submit a complete trailer build configuration or build specification as requested by HaulVision.
Dealer Requirement: The dealer must submit a valid and unique dealer trailer identifier supplied by the manufacturer associated with the applicable trailer request.
Upon successful submission and acceptance:
Vision Credit(s) may be deducted from the manufacturer's Vision Credit Balance according to its Subscription;
Vision Credit(s) may be deducted from the dealer's Vision Credit Balance according to its Subscription.
Vision Credit deductions apply per qualifying request and are non-refundable except where required by applicable law. HaulVision LLC reserves the right to determine eligibility, validation, and credit allocation requirements.
7.11 Pricing, Subscription & Credit Modifications
HaulVision LLC reserves the right, at any time and in its discretion, to modify, replace, discontinue, restructure, or update:
Subscription plans;
Pricing;
Vision Credit quantities;
Vision Credit consumption rates;
Included features or services;
Eligibility requirements;
Usage limits;
Renewal terms; and
Any other aspect of the Services or Subscription structure.
Changes may apply prospectively to new purchases, renewals, additional Vision Credit purchases, or future use of the Services. HaulVision LLC will make reasonable efforts to communicate material changes where practical and will provide notice where required by applicable law.
8. CANCELLATIONS & RESCHEDULING
Rescheduling must occur at least 24 hours before the meeting time.
Late cancellations or no-shows result in forfeited Vision Credits.
Refunds, if applicable, are based on unused VCB minus applicable processing fees, subject to applicable law and HaulVision's refund policies.
Refunds are not automatic and must be requested in writing.
If HaulVision cancels a session, applicable credits will not be deducted for Services not provided, and rescheduling may be offered.
9. ACCESS TO TOOLS & FILES
Access to shared tools, platforms, drives, files, or project materials is granted only while the Client has available Vision Credits and an active, valid Subscription.
Upon depletion or expiration of Vision Credits or termination of the Subscription:
Access may be revoked immediately;
Files and shared materials may be removed or deleted at HaulVision LLC's discretion, subject to applicable law.
Clients are responsible for downloading or saving materials they wish to retain before access ends.
10. RECORDINGS, AI TOOLS & DATA
Meetings may be recorded, transcribed, or summarized using third-party tools.
By participating, you consent to such recording unless you notify HaulVision in writing prior to the session.
Recordings may be retained for business, legal, training, or quality purposes. AI-generated summaries are for reference only and may contain inaccuracies.
11. CONDUCT, SUSPENSION & TERMINATION
HaulVision LLC reserves the right to suspend or terminate Services, subject to applicable law and contractual obligations, in cases of:
Harassment, abusive behavior, coercion, pressure, or misconduct;
Misrepresentation of HaulVision outputs or Services;
Non-payment, misuse, or violation of these Terms.
In cases of termination for misconduct, no refunds will be issued for unused Vision Credits, Subscriptions, or fees except where required by applicable law.
Termination does not affect provisions intended to survive, including indemnification, limitations of liability, and intellectual property provisions.
12. INTELLECTUAL PROPERTY & PORTFOLIO USE
HaulVision LLC retains ownership of all proprietary systems, workflows, templates, processes, and other intellectual property owned or developed by HaulVision LLC.
Unless prohibited in writing before Services begin, HaulVision LLC may use non-confidential project outputs for portfolio, marketing, training, and business purposes.
13. DISCLAIMERS
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HAULVISION LLC AND ITS THIRD-PARTY SERVICE PROVIDERS DISCLAIM WARRANTIES, EXPRESS OR IMPLIED.
Consumer Rights & Non-Waiver
Nothing in these Terms is intended to exclude, limit, or override mandatory consumer protection rights or remedies that cannot lawfully be waived or restricted.
Where any provision conflicts with non-waivable legal rights, the provision shall be modified to the minimum extent necessary to comply with applicable law without affecting the remaining Terms.
14. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
HAULVISION LLC SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO THE SERVICES.
HAULVISION LLC'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY THE CLIENT TO HAULVISION LLC DURING THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Nothing in these Terms limits liability to the extent such liability cannot legally be limited or excluded.
15. INDEMNIFICATION
To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless HaulVision LLC and its officers, employees, contractors, representatives, and Third Parties from claims arising from:
Your use or misuse of the Services;
Manufacturing, fabrication, sales, or delivery outcomes relating to your use of HaulVision outputs;
Materials or information you provide without proper rights or authorization;
Your violation of these Terms or applicable law.
16. GOVERNING LAW & VENUE
These Terms and any dispute arising out of or relating to the Services shall be governed by the laws of the State of Georgia, United States, without regard to its conflict-of-laws principles.
To the extent permitted by applicable law, any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought in a court of competent jurisdiction located in the State of Georgia, and the parties consent to the jurisdiction of such courts.
17. CHANGES TO TERMS
HaulVision LLC may update these Terms from time to time. Material changes will be communicated where required by applicable law. Continued use of the Services after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.
18. CONTACT
HaulVision LLC
Georgia, United States
Email: info@haulvision.com
These Interim Terms are intended to provide foundational legal protection during HaulVision's early operations and may be expanded or replaced as the platform evolves.